Answering Your Most Common Questions About Home Surveys

When it comes to purchasing a new home, the process can often be overwhelming, especially when trying to understand the details of home surveys. At Gold Crest Surveyors, we aim to make this journey as smooth and transparent as possible. Here are the answers to some of the most common questions we receive from our clients.

1. What’s the Difference Between a Level 2 and a Level 3 Home Survey Report?

One of the most frequently asked questions is about the difference between a Level 2 Home Survey Report and a Level 3 Home Survey Report.

In simple terms, the main difference lies in the level of detail. A Level 2 Home Survey Report is typically suitable for newer properties or those that appear to be in reasonably good condition. This report provides a general overview of the property’s condition, including visible issues like damp or subsidence.

On the other hand, a Level 3 Home Survey Report is more comprehensive and is highly recommended for older properties or those that have been significantly extended or altered. This report provides a detailed analysis of the structure and any defects that may be present. You will also have the option to include advice on necessary repairs, maintenance, and the potential consequences of not addressing these issues.

2. How Long Does a Typical Survey Take to Complete?

The duration of a survey can vary depending on the type of survey and the specific characteristics of the property.

  • A Level 2 Home Survey Report typically takes between 1 and 2 hours to complete.
  • A Level 3 Home Survey Report can take up to 3 hours or more.

The time required also depends on the size and condition of the property. For instance, a modern one-bedroom flat will require less time than a large, Grade II listed country mansion that may need extensive renovation work.

At Gold Crest Surveyors, we evaluate all properties before attending to ensure that the appropriate amount of time is allocated for the surveyor to thoroughly complete their assessment. Rest assured, our surveyors will stay on-site until the job is done.

3. Can I Request Specific Areas of Focus in My Survey?

Absolutely! We understand that every home buyer may have specific concerns, whether it’s about a particular area of the property or a specific issue like dampness or roofing.

Before the survey takes place, any particular concerns you have can be added to your file. This allows our surveyor to be fully aware of these areas of interest and to give them special attention during the inspection. We are here to tailor our services to meet your needs.

4. What Happens After Receiving My Report?

Receiving your report is just the beginning of our continued support. After you’ve had time to review your report, our aftercare service team will be in touch to address any follow-up questions or concerns you might have.

We understand that the technical details in the report can sometimes raise new questions, so we encourage you to reach out to us for clarification or further advice. Our surveyors are available to respond to your inquiries and to ensure you fully understand the condition of the property and any next steps you should consider.


At Gold Crest Surveyors, our goal is to empower you with the knowledge you need to make informed decisions about your property purchase. If you have any more questions or are ready to schedule your home survey, please don’t hesitate to contact us. We’re here to help you every step of the way.